Store Info

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Payments:

PayPal is the preferred payment option.  We also accept credit cards via the PayPal process.  We currently do not take phone credit card orders due to the low volume and high monthly fees.  For your security, we only ship to the PayPal verified address using this method.  We will also accept money orders as well as personal checks under $100.00.  Please allow a few days for money order processing and checks to clear.  Order reservations may be sent by Email to John@kc9on.com, or using the contact form.  Reserved Orders will be held for up to 2 weeks or until payment is received.  Checks and Money orders can be made out and mailed to:

3rd Planet Solar
2240 Van Tyle Rd
Gaylord, Mi.  49735
 

Shipping:

The shopping cart will calculate shipping and handling for CONUS (Continental US) via USPS first class mail.  We strive to keep shipping costs to a minimum whenever possible.  If, however, you desire a different shipping method (UPS/FedEx/Next Day service…..), we will be glad to quote, provide a PayPal invoice, and ship in that method.

Shipping Rates:

The shipping calculator uses a flat rate based on weight.  Rates are as follows:

DOMESTIC

From(Lbs) To(Lbs) Rate(USD)
0.01 0.25 $3.00
0.25 0.50 $4.50
0.51 1.50 $7.50
1.51 3.00 $14.25
3.00 +up $19.50

INTERNATIONAL

From(Lbs) To(Lbs) Rate(USD)
0.01 0.50 $14.00***
0.51 2.00 $23.25
2.01 3.00 $35.50
3.01 4.00 $51.00
4.01 +UP *CONTACT US*

DX (outside of the United States) Customers:

For those living outside of CONUS (Continental US) or would like shipping options such as FEDEx, UPS, or next day air, please contact us to have shipping rates calculated before purchasing.  I will try to find the best price and service but note that shipping rates can be $14.00USD OR MORE!  Unfortunately shipping out of the United States is a very expensive and time consuming process.  We will be more than happy to provide a PayPal invoice with the correct shipping rates.

*** For small items in which the package height is under 3/4″ (19mm), such as Crystals, we can provide better shipping rates than what the on-line shipping calculator reflects.  Please contact us for a custom quote.  We will also refund excess shipping costs in these situations.

For countries which are not allowed imports of electronic products or countries which are prohibited you will be refunded MINUS Ebay/Paypal fees.  Please check if your country is allowed to receive foreign electronic parts.

Customers outside of the US are responsible any duties and taxes owed in your country.  We will NOT falsify customs forms.

Sales Tax:

Michigan residents – Unfortunately we will need to collect 6% sales tax.  This will be shown in the shopping cart during checkout.

Handling:

We try to make shipping and handling a pass through process.  However, a small charge is applied to cover our costs of envelopes, boxes, labels, packing materials, trips to the post office/UPS/FedEx stores, etc.  This is already included in the shopping cart purchases.  Other shipment methods may include additional charges to cover the costs of those special needs.

 

Processing:

We strive to process orders as fast as possible.  Typically within 5 business days after payment has cleared and it’s in stock.  If for some reason we are out of stock we will notify you and either refund your money or process your order as soon as parts arrive at your option.  We strive to ship as fast as possible but please remember there are days when the post office is closed and days when the weather is severe.

Returns:

Returns are accepted for unopened factory sealed packages.  Packages which are open will be subject to a 10% restocking fee plus any missing components.  Buyer is responsible for return shipping costs.  Refund does not include original shipping costs.   Please contact us before returning items (so we know to look for them).

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